I just got another bill from DEWA to pay the utilities and municipality tax. I have informed them several times already to start the last bill process but they never did. Anecdoctal evidence suggest that you must make a trip personally to their offices to terminate the services. The online service to do this is a sham. I wouldn't do that as that could mean they could cut off my electricity and water before I vacate my premises.
I just shot them another email to do the necessary conveniently ignoring the fact that they are deaf and blind.
The positives and negatives in Dubai are quite extreme.
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